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Online Shopping Vs. Traditional Shopping. What is consumer behaviour for University Student in UK
Author: Tan Jing Wei
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Dear Respondent - University Student in UK,

I am final year student studying Business Information Technology (BIT), School of CEIS, in Northumbria University Newcastle, UK. For my research project I am conducting a survey related to consumer preference buying online vs. traditional buying. This survey will take only 15 minutes of your time. There is no right or wrong answers as your responses will be based on your personal opinions.

Your responses will remain strictly confidential. This survey questionnaire is being conducted for education research purpose only and it follows the Data Protection Act (1998)
1    Age
18 to 25 years old Over 26 years old
2    Gender
Male Female
3    Ethnic background
White British
Chinese
Asian or Asian British
Black or Black British - African
4    In what particular region of the United Kingdom do you reside?
England Northern Ireland
Wales Scotland
5    What year are you studying?
First year of Bachelor degree
Second year of Bachelor degree
Final year of Bachelor degree
Master degree
PhD degree
6    How much is your weekly income? (Average in past 6 months)
£50 or lower £51 to £100
£101 to £150 £151 to £200
More than £200
7    How long is your duration of part-time job per week? (Average in past 6 months)
No part-time job Less than 10 hours
11 to 20 hours More than 20 hours
8    Where do you frequently access to the internet? (Please select which is appropriate)
Home Office
University campus Internet CafťOther
9    How many hours per week do you spend online exclude reading e-mail? (Average in past 6 months)
More than 20 hours 16 to 20 hours
11 to 15 hours 6 to 10 hours
1 to 5 hours Less than 1 hour
10    How long have you been using internet services?
More than 10 years 6 to 10 years
4 to 6 years 1 to 4 years
Less than 1 year
11    What type of internet connection do you use at home?
Cable Modem
ADSL/DSL
Fibre Optic
Dial-up
Other
Not sure
I donít have internet access at home
12    How important is it that you access shopping websites?
Extremely important
Fairly important
Neither
Slightly not important
Not important at all
13    What you normally use the internet for?
14    Have you ever visited any online shopping website?
Yes No
15    Do you think it is important for the high street retailers to nowadays have an online shopping facility?
Yes No
I donít really care
16    If the product has the same price both in shops and on the internet, where do you prefer to buy it?
High Street retailer
Internet
I donít really care
17    Do you trust online shopping?
Yes No
18    Have you ever purchased anything through online or use of online banking service?
Yes No
If your answer is 'No', please jump to question 24.
19    Could you tell us how often you buy products through online on average?
Once a week or more often
Once every 2-3 weeks
Once a month
Once every 2-3 months (4-6 times a year)
Once every 4-6 months (2-3 times a year)
Once every 6 Ė12 months (Once a year)
Less than once a year
20    How much on average have you spent on online shopping in past 6 months per order?
£1 to £20 £21 to £50
£51 to £100 £101 to £200
More than £200
21    What the following service will you use to settle the payment for online shopping?
Credit/ Debit card Bank Transfer
Paypal
22    What kind of stuff will you buy online?
23    Why do you purchase goods online? (Please provide 3 most important reasons)
24    What are the reasons you do not purchase products or services through the internet? (Please provide 3 most important reasons)
Strongly Agree Slightly Agree Neither Slightly Disagree Strongly Disagree
25Is Transaction security the Factors Influencing Online Shopping Decision?
26Is Personal privacy and security the Factors Influencing Online Shopping Decision?
27Is Product price and quality the Factors Influencing Online Shopping Decision?
28Is After Ė sales service the Factors Influencing Online Shopping Decision?
29Is Convenience and save time the Factors Influencing Online Shopping Decision?
30Is All time shopping accessibility the Factors Influencing Online Shopping Decision?
31Is Promotion and advertisement the Factors Influencing Online Shopping Decision?
32Is Shorter delivery period the Factors Influencing Online Shopping Decision?
33Is Ease of product price and quality comparison the Factors Influencing Online Shopping Decision?
34Is Variety of globally product the Factors Influencing Online Shopping Decision?
35Is Customerís review availability the Factors Influencing Online Shopping Decision?
36Is Website provide sufficient product information and explanation the Factors Influencing Online Shopping Decision?
37    Feel free to give any other comments:


Questions with '*' sign must be answered

   

Please note your answers will be open to public.
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