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Questionnaire Name - Topic: Observation on the Perception of Hong Kong Undergraduate students towards online shopping

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1	Gender
	A- Male (22)  B- Female (20)  C- Other (1)
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2	Year of study
	A- Year 1 (2)  B- Year 2 (5)  C- Year 3 (13)  D- Year 4 (23)
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3	How long have you been doing the online shopping?
	A- Less than 1 year (14)  B- 1-2 years (8)  C- More than 2 years (21)
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4	What is the main factor that encourage you to shop online?
	A- Delivery service (5)  B- Convenience in collecting information (14)  C- Reasonable price (12)  D- Foreign goods/ Special editions (12)
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5	Please demonstrate the importance of each listed when you considering to shop online? (ˇ§1ˇ¨ means ˇ§very not importantˇ¨ and ˇ§4ˇ¨ means ˇ§very importantˇ¨) a.Wed Page design ( Abundant information)
	A- 1 (3)  B- 2 (7)  C- 3 (22)  D- 4 (11)
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6	Please demonstrate the importance of each listed when you considering to shop online? (ˇ§1ˇ¨ means ˇ§very not importantˇ¨ and ˇ§4ˇ¨ means ˇ§very importantˇ¨) b.Special discount
	A- 1 (1)  B- 2 (4)  C- 3 (20)  D- 4 (18)
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7	Please demonstrate the importance of each listed when you considering to shop online? (ˇ§1ˇ¨ means ˇ§very not importantˇ¨ and ˇ§4ˇ¨ means ˇ§very importantˇ¨) c. Free delivery
	A- 1 (1)  B- 2 (4)  C- 3 (22)  D- 4 (16)
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8	Please demonstrate the importance of each listed when you considering to shop online? (ˇ§1ˇ¨ means ˇ§very not importantˇ¨ and ˇ§4ˇ¨ means ˇ§very importantˇ¨) d. Reputation of the online shop
	A- 1 (0)  B- 2 (8)  C- 3 (21)  D- 4 (14)
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9	Please demonstrate the importance of each listed when you considering to shop online? (ˇ§1ˇ¨ means ˇ§very not importantˇ¨ and ˇ§4ˇ¨ means ˇ§very importantˇ¨) e. After-sales services
	A- 1 (4)  B- 2 (15)  C- 3 (20)  D- 4 (4)
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10	Please demonstrate the importance of each listed when you considering to shop online? (ˇ§1ˇ¨ means ˇ§very not importantˇ¨ and ˇ§4ˇ¨ means ˇ§very importantˇ¨) f. Quality of products
	A- 1 (1)  B- 2 (2)  C- 3 (18)  D- 4 (22)
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11	Please indicate your contentment of shopping online in the following criteria: (ˇ§1ˇ¨ means ˇ§very discontentˇ¨ and ˇ§4ˇ¨ means ˇ§very contentˇ¨) a. Wed Page design (Abundant information)
	A- 1 (1)  B- 2 (9)  C- 3 (27)  D- 4 (6)
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12	Please indicate your contentment of shopping online in the following criteria: (ˇ§1ˇ¨ means ˇ§very discontentˇ¨ and ˇ§4ˇ¨ means ˇ§very contentˇ¨) b. Special discount
	A- 1 (1)  B- 2 (7)  C- 3 (23)  D- 4 (12)
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13	Please indicate your contentment of shopping online in the following criteria: (ˇ§1ˇ¨ means ˇ§very discontentˇ¨ and ˇ§4ˇ¨ means ˇ§very contentˇ¨) c. Free delivery
	A- 1 (1)  B- 2 (6)  C- 3 (28)  D- 4 (8)
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14	Please indicate your contentment of shopping online in the following criteria: (ˇ§1ˇ¨ means ˇ§very discontentˇ¨ and ˇ§4ˇ¨ means ˇ§very contentˇ¨) d. Reputation of the online shop
	A- 1 (1)  B- 2 (13)  C- 3 (21)  D- 4 (8)
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15	Please indicate your contentment of shopping online in the following criteria: (ˇ§1ˇ¨ means ˇ§very discontentˇ¨ and ˇ§4ˇ¨ means ˇ§very contentˇ¨) e. After-sales services
	A- 1 (2)  B- 2 (15)  C- 3 (19)  D- 4 (7)
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16	Please indicate your contentment of shopping online in the following criteria: (ˇ§1ˇ¨ means ˇ§very discontentˇ¨ and ˇ§4ˇ¨ means ˇ§very contentˇ¨) f. Quality of products
	A- 1 (1)  B- 2 (7)  C- 3 (24)  D- 4 (11)
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17	To what extent do you think online shopping should be encourage in Hong Kong? (ˇ§1ˇ¨ means ˇ§strong disgreeˇ¨ and ˇ§4ˇ¨ means ˇ§strongly agreeˇ¨)
	A- 1 (1)  B- 2 (7)  C- 3 (27)  D- 4 (8)
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18	Do you agree the online shopping is getting popular in Hong Kong?
	A- Yes, reason:__________________ (41)  B- No, reason:__________________ (2)
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19	Do you think the online shopping is easy to access in Hong Kong?
	A- Yes, reason:__________________ (38)  B- No, reason:__________________ (5)
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20	What is the main difference between the online shopping and street shopping?
	A- The information security of online shopping and street shopping is different (17)  B- The product quality of online shopping and street shopping is different (13)  C- The after-sales service of online shopping and street shopping is different (8)  D- The reputation of street shops and online shops is different (5)
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