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  Questionnaire Name - The benefit and limitation of mobile check-in in the airline industry.
  First | Prev | Showing 21-31 of 31     
21   Compared with other check-in methods, I think mobile check-in has some disadvantages.
 
 
 A-Strongly disagree (3)
 B-Disagree (28)
 C-Neutral (33)
 D-Agree (35)
 E-Strongly agree (3)
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22   I think using mobile check-in is not safety.
 
 
 A-Strongly disagree (5)
 B-Disagree (19)
 C-Neutral (32)
 D-Agree (38)
 E-Strongly agree (8)
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23   I think that have loopholes of the application server.
 
 
 A-Strongly disagree (3)
 B-Disagree (21)
 C-Neutral (35)
 D-Agree (37)
 E-Strongly agree (6)
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24   I'm afraid my personal information will be hacked by other.
 
 
 A-Strongly disagree (2)
 B-Disagree (27)
 C-Neutral (25)
 D-Agree (40)
 E-Strongly agree (8)
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25   I think mobile check-in cannot fulfill my expectation. (e.g seat selection, check-in)
 
 
 A-Strongly disagree (6)
 B-Disagree (20)
 C-Neutral (41)
 D-Agree (30)
 E-Strongly agree (5)
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26   When I using mobile check-in service, I will consider the...
 
 
 A-Safety (70)
 B-Privacy (70)
 C-Utility (29)
 D-Interface design (16)
 E-Operating fluency (32)
 F-Other (0)
 
No Selection (2) 
Select 1 item (24)  Select 2 items (53)
Select 3 items (15)   Select 4 items (8)
Select 5 items (2)   Select 6 items (0)
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27   I will continue to use mobile check-in in the future.
 
 
 A-Strongly disagree (4)
 B-Disagree (9)
 C-Neutral (33)
 D-Agree (49)
 E-Strongly agree (7)
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28   I will use mobile check-in services rather than other check-in methods in the future.
 
 
 A-Strongly disagree (2)
 B-Disagree (14)
 C-Neutral (38)
 D-Agree (43)
 E-Strongly agree (5)
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29   I think Airlines should vigorously promote mobile check-in services.
 
 
 A-Strongly disagree (2)
 B-Disagree (5)
 C-Neutral (33)
 D-Agree (46)
 E-Strongly agree (16)
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30   I think Airlines should improve safety and security of application.
 
 
 A-Strongly disagree (1)
 B-Disagree (4)
 C-Neutral (26)
 D-Agree (53)
 E-Strongly agree (18)
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31   I will recommend people to mobile check-in services.
 
 
 A-Yes (80)
 B-No (22)
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