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  Questionnaire Name - Investigate passenger use the automatic check-in kiosk and check-in experience
  Showing 1-14 of 14     
1   Sex
 
 
 A-Female (36)
 B-Male (25)
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2   Age
 
 
 A-<18 (6)
 B-18-30 (31)
 C-31-40 (17)
 D->50 (7)
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3   Professional Position
 
 
 A-Student (15)
 B-Employee (24)
 C-Manager (16)
 D-Unemployed (5)
 E-Other (1)
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4   How often do you travel by air each year?
 
 
 A-1-2 (32)
 B-3-5 (19)
 C-5-10 (4)
 D->10 (6)
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5   Class of the flight
 
 
 A-Economy class (44)
 B-Premium economy (1)
 C-Business class (15)
 D-First class (1)
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6   Check-in Method
 
 
 A-Internet(mobile phone) (34)
 B-Check-in counter (22)
 C-Check-in kiosk (5)
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7   Do you use the check-in kiosk to get the boarding pass?
 
 
 A-Yes (9)
 B-No (52)
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8   I don¡¦t know how to use the check-in kiosk
 
 
 A-1 Strong Disagree (11)
 B-2 Disagree (3)
 C-3 Agree (38)
 D-4 Strongly Agree (9)
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9   The introduction of the check-in kiosk is not clear
 
 
 A-1 Strong Disagree (7)
 B-2 Disagree (5)
 C-3 Agree (35)
 D-4 Strongly Agree (14)
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10   There is no contact person available at the check-in kiosks
 
 
 A-1 Strong Disagree (3)
 B-2 Disagree (12)
 C-3 Agree (31)
 D-4 Strongly Agree (15)
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11   I focus on airlines¡¦ service
 
 
 A-1 Strong Disagree (0)
 B-2 Disagree (3)
 C-3 Agree (33)
 D-4 Strongly Agree (25)
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12   I would like to communication with check-in agents
 
 
 A-1 Strong Disagree (1)
 B-2 Disagree (3)
 C-3 Agree (36)
 D-4 Strongly Agree (21)
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13   Do you know the advantage in using the check-in kiosk?
 
 
 A-No (52)
 B-Yes (9)
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14   Would you recommend your friend to use check-in kiosk?
 
 
 A-Yes (11)
 B-No (50)
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