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 Home ->  Summary   Welcome!  
  Questionnaire Name - Kwok Wai Keung Kenny e-Commerce in Practice
  Showing 1-10 of 10     
1   How long have you been a customer of Yahoo
 
 
 A-i. Less than 1 month (0)
 B-ii. 1 to 6 months (1)
 C-iii. 6 months to 1 year (0)
 D-iv. 1 to 3 years (1)
 E-v. Over 3 years (1)
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2   Would you recommend Yahoo to others?
 
Summary     Download this question     Download data(Format 1)    Download data(Format 2)
3   Product/ Service quality
 
 
 A-1 (2)
 B-2 (0)
 C-3 (0)
 D-4 (1)
 E-5 (0)
 F-6 (0)
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4   The value of Yahoo's product for price
 
 
 A-1 (1)
 B-2 (1)
 C-3 (0)
 D-4 (0)
 E-5 (1)
 F-6 (0)
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5   Purchase experience
 
 
 A-1 (1)
 B-2 (0)
 C-3 (1)
 D-4 (1)
 E-5 (0)
 F-6 (0)
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6   After purchase service
 
 
 A-1 (1)
 B-2 (0)
 C-3 (0)
 D-4 (1)
 E-5 (1)
 F-6 (0)
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7   What was your total household income before taxes for the past calendar year?
 
 
 A-a. less than $10,000 (1)
 B-b. 10,000 - 24,999 (1)
 C-c. 25,000 - 49,999 (1)
 D-d. 50,000 or more (0)
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8   Is there anything you would like to tell Yahoo about its products or services that was not already asked in the survey? please type the answer in the space provided below
 
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9   Oral
 
 
 A-Chinese (2)
 B-English (3)
 C-Others (0)
 
No Selection (1) 
Select 1 item (1)  Select 2 items (2)
Select 3 items (0)   
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10   Written
 
 
 A-Chinese (2)
 B-English (3)
 C-Others (0)
 
No Selection (1) 
Select 1 item (1)  Select 2 items (2)
Select 3 items (0)   
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