English Traditional Chinese Simplified Chinese Japanese Korean Contact Us About Us
  New User
  Register Now! FREE!
  Member
 Login ID
 Password Click here to login!
  Forget password

  Category
Arts .
Business & Economy .
Culture .
Sports .
Education .
Entertainment .
Health .
News .
Politics .
Psychology .
Science .
Computer & Network .
Society
  Search

Share
Solution Graphics


surveys . surveying . a survey . online survey . in survey . survey for . the survey . customer survey . survey questions . satisfaction survey . survey on . free survey . survey research . survey sample . survey software . national survey . questionnaire survey . employee survey . health survey . market survey . customer satisfaction survey . how to survey . web survey . survey is . new survey . survey about . survey form . survey no . i survey . survey template . survey question . survey with . world survey . survey sites . survey company . in a survey . household survey . survey example . feedback survey . internet survey . my survey . international survey . survey from . survey pdf . customer service survey . employee satisfaction survey . services survey . survey group .
 Home ->  Summary   Welcome!  
  Questionnaire Name - Research on perception of passengers in service factor between Hong Kong International Airport (HKIA
  Showing 1-20 of 45 | Next | Last     
1   Which of the two airport(s) below have you used before? (You can choose more than one)
 
 
 A-Hong Kong International Airport (HKIA) (1)
 B-Singapore Changi Airport (SIN) (1)
 C-If you have not use any one of the above airport, no need to answer the questionnaire, thanks (0)
 
No Selection (1) 
Select 1 item (0)  Select 2 items (1)
Select 3 items (0)   
  View Details    Download this question    Download data(Format 1)    Download data(Format 2)
2   What is your age?
 
 
 A-18-20 (0)
 B-21-29 (1)
 C-30-39 (0)
 D-40-49 (0)
 E-50-59 (0)
 F-60 or above (0)
  View Details    Download this question    Download data(Format 1)    Download data(Format 2)
3   What is your gender?
 
 
 A-Male (0)
 B-Female (1)
  View Details    Download this question    Download data(Format 1)    Download data(Format 2)
4   Where is your country of origin?
 
 
 A-Southeast Asia (Singapore, Thailand, Malaysia, Philippines, Indonesia, Vietnam, Brunei, Cambodia...) (0)
 B-Asia other than the above mentioned region (1)
 C-Europe (0)
 D-Africa (0)
 E-North, Central and South America (0)
 F-Oceania including New Zealand and Australia (0)
  View Details    Download this question    Download data(Format 1)    Download data(Format 2)
5   What is your educational level?
 
 
 A-Below high school (0)
 B-High school (0)
 C-Associate degree/ high diploma (0)
 D-College/ degree (1)
 E-Taught postgraduate degree (0)
  View Details    Download this question    Download data(Format 1)    Download data(Format 2)
6   What is your income per month?
 
 
 A-$10000 or less (1)
 B-$10001 - $15000 (0)
 C-$15001 - $20000 (0)
 D-$20001 - $30000 (0)
 E-$30001 - $40000 (0)
 F-$40001 or above (0)
  View Details    Download this question    Download data(Format 1)    Download data(Format 2)
7   How many trips have you taken in the past 12 months?
 
 
 A-0 (0)
 B-1-2 (1)
 C-3-5 (0)
 D-6-8 (0)
 E-8 or above (0)
  View Details    Download this question    Download data(Format 1)    Download data(Format 2)
8   What is your purpose of travel?
 
 
 A-Leisure (1)
 B-Business (0)
 C-Study traffic (0)
 D-VFR (Visit friend and relative) (0)
 E-Labour traffic (0)
 F-Other (0)
  View Details    Download this question    Download data(Format 1)    Download data(Format 2)
9   HKIA's airport staff is courteous (polite)
 
 
 A-Strongly Disagree (0)
 B-Disagree (0)
 C-Neutral (0)
 D-Agree (1)
 E-Strongly Agree (0)
  View Details    Download this question    Download data(Format 1)    Download data(Format 2)
10   SIN's airport staff is courteous (polite)
 
 
 A-Strongly Disagree (0)
 B-Disagree (0)
 C-Neutral (0)
 D-Agree (0)
 E-Strongly Agree (1)
  View Details    Download this question    Download data(Format 1)    Download data(Format 2)
11   HKIA's airport staff is friendly
 
 
 A-Strongly Disagree (0)
 B-Disagree (0)
 C-Neutral (1)
 D-Agree (0)
 E-Strongly Agree (0)
  View Details    Download this question    Download data(Format 1)    Download data(Format 2)
12   SIN's airport staff is friendly
 
 
 A-Strongly Disagree (0)
 B-Disagree (0)
 C-Neutral (0)
 D-Agree (1)
 E-Strongly Agree (0)
  View Details    Download this question    Download data(Format 1)    Download data(Format 2)
13   HKIA's airport staff is responsive (i.e. respond my complaints immediately, never be too busy to respond my requests promptly).
 
 
 A-Strongly Disagree (0)
 B-Disagree (0)
 C-Neutral (1)
 D-Agree (0)
 E-Strongly Agree (0)
  View Details    Download this question    Download data(Format 1)    Download data(Format 2)
14   SIN's airport staff is responsive (i.e. respond my complaints immediately, never be too busy to respond my requests promptly).
 
 
 A-Strongly Disagree (0)
 B-Disagree (0)
 C-Neutral (0)
 D-Agree (1)
 E-Strongly Agree (0)
  View Details    Download this question    Download data(Format 1)    Download data(Format 2)
15   HKIA's airport staff is helpful (i.e. help me immediately if I have any problems and requests.)
 
 
 A-Strongly Disagree (0)
 B-Disagree (0)
 C-Neutral (0)
 D-Agree (1)
 E-Strongly Agree (0)
  View Details    Download this question    Download data(Format 1)    Download data(Format 2)
16   SIN's airport staff is helpful (i.e. help me immediately if I have any problems and requests.)
 
 
 A-Strongly Disagree (0)
 B-Disagree (0)
 C-Neutral (0)
 D-Agree (1)
 E-Strongly Agree (0)
  View Details    Download this question    Download data(Format 1)    Download data(Format 2)
17   Overall, HKIA's airport staff has good attitude. (i.e. courteous (polite), friendliness, responsive, helpfulness etc.)
 
 
 A-Strongly Disagree (0)
 B-Disagree (0)
 C-Neutral (1)
 D-Agree (0)
 E-Strongly Agree (0)
  View Details    Download this question    Download data(Format 1)    Download data(Format 2)
18   Overall, SIN's airport staff has good attitude. (i.e. courteous (polite), friendliness, responsive, helpfulness etc.)
 
 
 A-Strongly Disagree (0)
 B-Disagree (0)
 C-Neutral (0)
 D-Agree (1)
 E-Strongly Agree (0)
  View Details    Download this question    Download data(Format 1)    Download data(Format 2)
19   Base on Q17: the above airport staff’s attitude you have rated, how likely you will still use HKIA next time
 
 
 A-Very Unlikely (0)
 B-Unlikely (0)
 C-Neutral (1)
 D-Likely (0)
 E-Very Likely (0)
  View Details    Download this question    Download data(Format 1)    Download data(Format 2)
20   Base on Q18: the above airport staff’s attitude you have rated, how likely you will still use SIN next time
 
 
 A-Very Unlikely (0)
 B-Unlikely (0)
 C-Neutral (0)
 D-Likely (1)
 E-Very Likely (0)
  View Details    Download this question    Download data(Format 1)    Download data(Format 2)
English, Chinese(Trad), Chinese(Simp), Japanese, Korean | Site Map  |  FAQ   |   ©2000 Rformation 21st Limited All rights reserved.